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EDU ALLY (PVT) LTD – TERMS & CONDITIONS1. About Edu Ally2. Nature of Services (Important Disclaimer)3. Client Responsibilities4. Fees & Payments4.1 Consultation & Application Fees4.2 Visa & Packaging Services4.3 Training & Coaching Programs4.4 Academic Support Services4.5 Digital Products5. Refund Policy6. Intellectual Property7. Institutional & Commission-Based Placements8. Digital Platform & Automation Services 9. Limitation of Liability10. Data Protection11. Termination of Services12. Force Majeure13. Governing Law & Dispute Resolution

EDU ALLY (PVT) LTD – TERMS & CONDITIONS

 Welcome to Edu Ally (Pvt) Ltd. By accessing our website, services, or participating in our programs, you agree to the following Terms & Conditions. Please read carefully. 



1. About Edu Ally

Edu Ally (Pvt) Ltd is a Zimbabwe-registered private limited company providing:

  • Education consultancy and student mobility services

  • Application & visa advisory

  • Test preparation & academic coaching

  • Career guidance & employability training

  • Research & advisory services

  • Digital products & educational content

  • Institutional digital automation solutions


2. Nature of Services (Important Disclaimer)

Edu Ally provides advisory, facilitation, and support services only.

We do NOT:

  • Guarantee university admission

  • Guarantee visa approval

  • Guarantee scholarship awards

  • Guarantee employment placement

Final decisions rest with:

  • Universities

  • Embassies

  • Employers

  • Scholarship bodies


3. Client Responsibilities

Clients agree to:

  • Provide accurate and truthful information

  • Submit authentic academic documents

  • Meet institutional deadlines

  • Pay agreed fees on time

Edu Ally is not responsible for outcomes resulting from:

  • False documentation

  • Missed deadlines

  • Incomplete information

  • Policy changes by institutions or governments


4. Fees & Payments


4.1 Consultation & Application Fees

Fees are charged per service package as communicated in writing.

4.2 Visa & Packaging Services

Visa support fees cover advisory and documentation preparation only.

Visa fees paid to embassies are separate and non-refundable.

4.3 Training & Coaching Programs

Payment must be made before program commencement unless otherwise agreed.

4.4 Academic Support Services

Edu Ally provides consultancy, coaching, and structured guidance.

We do not support plagiarism, academic misconduct, or misrepresentation.

4.5 Digital Products

All digital sales are final unless otherwise stated.


5. Refund Policy

Unless otherwise stated in writing:

  • Consultation fees are non-refundable.

  • Application processing fees become non-refundable once submission has begun.

  • Training fees are refundable only if cancellation occurs at least 5 days before start date.

  • Visa rejection does NOT qualify for a refund of advisory fees.

Refund decisions remain at the discretion of Edu Ally management.


6. Intellectual Property

All content, materials, training guides, SOP templates, frameworks, and digital resources remain the intellectual property of Edu Ally (Pvt) Ltd.

Clients may not:

  • Reproduce

  • Resell

  • Distribute

  • Modify

without written consent.

7. Institutional & Commission-Based Placements

Where Edu Ally earns commission from partner institutions:

  • This does not increase the student’s tuition unless disclosed.

  • Edu Ally acts as a recruitment facilitator.

  • Institutional terms override Edu Ally advisory terms where applicable.


8. Digital Platform & Automation Services 

Edu Ally may provide digital automation tools including WhatsApp bots, dashboards, and messaging systems.

Edu Ally:

  • Acts as a reseller or white-label provider.

  • Is not responsible for third-party platform outages (e.g., Meta, WhatsApp).

  • Is not liable for downtime caused by hosting providers.

Clients remain responsible for:

  • Content sent through automation systems.

  • Compliance with communication regulations.


9. Limitation of Liability

To the fullest extent permitted under Zimbabwean law:

Edu Ally shall not be liable for:

  • Admission rejections

  • Visa denials

  • Immigration policy changes

  • Institutional policy changes

  • Lost documents submitted to third parties

  • Indirect or consequential damages

Total liability shall not exceed the amount paid for the specific service in dispute.


10. Data Protection

All personal data is processed in accordance with:

  • Zimbabwean law

  • The Cyber and Data Protection Act

Please refer to our Privacy Policy for full details.


11. Termination of Services

Edu Ally reserves the right to terminate services if a client:

  • Provides fraudulent documents

  • Engages in abusive conduct

  • Fails to pay agreed fees

  • Requests unlawful assistance

No refunds will be issued in such cases.


12. Force Majeure

Edu Ally shall not be liable for delays or failure caused by:

  • Government policy changes

  • Visa suspensions

  • Pandemic restrictions

  • Institutional closures

  • Political or economic disruptions


13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of Zimbabwe.

Any dispute shall first be resolved amicably.

If unresolved, disputes shall be submitted to the competent courts of Zimbabwe. 

Edu Ally reserves the right to revise service offerings, pricing structures, and operational policies from time to time. Any updates will be communicated appropriately and shall take effect upon publication or notification.